FAQ

Frequently asked questions

Interlibrary Loan Book Club Changes

Starting in January 2019, Bruce County Public Library will no longer interlibrary loan a collection of books for book clubs.

Instead, we will be providing 12 kits of popular titles per year. Each kit will contain 10 copies. We’ve already started ordering kits this year to get ready!

We’ll have a quick link on the catalogue so that book clubs can easily find the kits that are available. You can borrow the kits for 6 weeks.

Why are you discontinuing the interlibrary loan of book club titles?

This labor intensive process does not guarantee that we are able to provide up to 10 copies in time for book club meetings. Each copy comes from a different library with differing lending policies. In order to maintain a good working relationship with those libraries, we must abide by those lending policies.

How are you choosing the titles for the book club?

We are working closely with our vendor to choose 12 popular book club titles each year. We plan to have 24 titles to choose from in total.

How long can we keep the book club kits?

Each book club kit will have a 6 week, non-renewable loan period.

What if my book club doesn’t want to read the titles you offer?

Each book club member is welcome to submit their own interlibrary loan for a title. We will process the interlibrary loan when it arrives with the standard 2 week ILL loan period – no renewals. We cannot guarantee the item will arrive in time for the book club meeting.

Our book club used to check out items on a book club card in the branch. Is this how the book club kits will work?

The book club card will be phased out as of January 2019. A book club member can place a hold and checkout a book club kit on their own library card. They are responsible for ensuring that all contents of the kit are returned.

Do you know what titles have been chosen?

We do have the titles we’re expecting for 2018. Here’s the list:

  1. “The Clockmaker’s Daughter” by Kate Morton
  2. “Design Your Next Chapter: How to realize your dreams and reinvent your life” by Debbie Travis
  3. “The Home for Unwanted Girls” by Joanna Goodman
  4. “Kingdom of the Blind: A Chief Inspector Gamache Novel” by Louise Penny
  5. “The Man Who Came Uptown” by George P. Pelecanos
  6. “The Marrow Thieves” by Cherie Dimaline
  7. “Nine Perfect Strangers” by Liane Moriarty
  8. “November Road” by Louis Berney
  9. “The Rain Watcher” by Tatiana de Rosnay
  10. “Split Tooth” by Tagaq
  11. “Unsheltered” by Barbara Kingsolver
  12. “Us Against You” Fredrik Backman
  13. “Washington Black” Esi Edugyan

How do I find the Book Club Kits?

Look for the link on the library’s catalogue to find out the kits that we have currently received. As kits arrive, this list will be automatically updated.

General FAQ

How do I join the library and how much does it cost?

If you are a Bruce County Resident, you can become a member free of charge by completing a library card application at any of our 17 Branch Library locations. You will need to bring with you a piece of identification that shows your name and current home address (e.g. current driver’s licence) in order to obtain a Bruce County Public Library Card.

Children under the age of 14 must have the signature of a parent or guardian to obtain a Bruce County Public Library Card.

Your BCPL card will allow you to access your account on the online catalogue by signing in with your User Name (14 digit number under barcode on your BCPL Card) and PIN (4 digit number assigned to you when you received your new library card).

Note – You will be able to change your PIN to one more easily remembered by accessing “My Account” on the Library Catalogue page. Enter your User ID and the assigned PIN and then click on User PIN Change and follow the requested steps to change to your new 4 digit PIN.

What are the borrowing limits, loan periods, late fees and fines on library books and other material?

There is no borrowing limit on books except on certain seasonal collections and school project materials. Some branches do limit the number of DVDs and videos that you can have out at one time.

Most items may be borrowed for 3 weeks with the following exceptions:
2 weeks for High Demand books
1 week for DVDs (some 3 week sets)

Renewals are possible and may be done by phone, in person, or on-line (unless someone else has requested the item you have out)

All Branch Libraries provide an after-hours book return.

Late charges are as follows:
$.25 per item per day for magazines, audiobooks, CDs, books
$1.00 per item per day for DVDs

Can I place holds online?

The books you see in one branch library are only a small part of the Bruce County Public Library collection. Our library catalogue allows you to request a book or magazine when the item is checked out to another person or when the book is located in another branch library
1. Find the item you want to request in the catalogue then click Place Hold
2. You will be prompted to log in (using your library card number & PIN) if you have not previously done so. The Submit Hold window appears.
3. Select a branch library where you would like to pick up the item. Click Place Hold, then click OK.

You will be notified by telephone or email as soon as the material is available for pick-up.

Can I renew items and check my holds online?

Click on the link to  “My Account” and enter your User ID and PIN. This will enable you to see;

  • what you have on loan
  • what holds you have placed and where you are in the queue
  • what requests/messages you have sent and if you have had a reply.

If you wish to renew your loans, click on “Renew My Materials” where you will be able to renew all items or select individual loans to be renewed by selecting “Renew Selected Items”. After completing this step, you will be able to see if the item was renewable and the new due date.

Why am I unable to renew my books online?

If you have any outstanding overdue materials or fines, the system will not allow you to renew or place a hold online. Check with your local Bruce County Branch Library Branch to confirm your borrowing status or pay fines.

I have checked the online catalogue and I can’t find the book I want, what can I do?

If our collection does not include the material you require, you can choose one the following three options by clicking on the Library Information link on the Library Catalogue page. This link will supply you with the following choices:

  • Request Material through Interlibrary Loan (ILLO)
    Contact your local branch to make an ILL request. If the item is older than a year, we can request it from another library system for you. As well, you can access the Interlibrary Loan Request form under the “Library Information” Menu on our Online Catalogue.

    Make sure to include as much information about the item as possible including: Title, author, date/year of publication (if known), format (book, movie etc.) and any other pertinent information (like subject, subtitle etc.) as well as your e-mail address.

    You will be notified by telephone or e-mail when the material is available for pickup at your designated Branch Library. Note: Bruce County Public Library is part of the information resource sharing network for Ontario Public Libraries, allowing patrons access to the collections of over 175 public libraries in Ontario, public and academic libraries across the country, the Ontario Archives, and Library and Archives Canada. The network is a partnership between the participating public libraries, Ontario Library Service-North and Southern Ontario Library Service with support from the Ministry of Culture.

  • Submit a Recommend for Purchase
    If you can’t find a particular book that you are interested in reading and you think that the title would enhance our collection, submit as much information about the book as possible by completing the online Recommend to Purchase form and the library will consider the title for purchase.
  • Submit a Search Services Request
    If you are interested in or are researching a particular topic and cannot find material on that subject after searching the topic on our online catalogue, submit a Recommend to Purchase request including details about the information that you require.

Where can I get recent magazine and newspaper articles?

Bruce County Library has a wide range of periodicals and newspapers available to the public at our branches. To find out what is available, simply search by the title and see which branch the periodical is housed in.

We also have online databases that can be searched for periodical and journal articles. To access these databases, click on the Resources link on our website.

If my local branch library isn’t open, can I return my books to another branch?

If you borrowed books from one location, they can be returned to any other Branch Library. We are part of a County-wide library system which means that a Bruce County Public Library card entitles the holder to privileges at all of our 17 locations.

How do I download Audiobooks and eBooks?

On our Resources page click on OverDrive Audiobooks + eBooks. This link will take you to the Ontario Library Service Download Centre. Follow the directions under the quick start guide to download and install the free software needed to access your Audiobook or eBook, search the site for downloadable materials, and when you find a title you’re interested in, add it to the Cart and check it out.

As well, OverDrive features free apps for Apple & Android Devices

Become a Member

If you are a Bruce County Resident, you can become a member free of charge by completing a library card application at any of our 17 Branch Library locations.

Find Out More